Apply Now For Chief Information Officer Position
This vacancy is now closed.
Reports to: CEO
FLSA Status: Exempt, Full Time
Supervisory Responsibility: Technical Support Manager
The Chief Information Officer (CIO) serves as the senior executive responsible for establishing and executing The Sequoia Project’s corporate technology strategy and the computer systems required to support the organization’s unique objectives and goals. The CIO is Sequoia’s top information systems / technology executive, playing an integral role in transforming Sequoia’s internal and customer-facing processes. This CIO participates in the prioritization and coordination of IT investments planning corporate growth and drives IT initiatives and development in coordination with Sequoia’s strategic plan. The scope of this position covers The Sequoia Project and affiliates.
Who is The Sequoia Project?
The Sequoia Project is a non-profit with a public service mission to advance the ability of health IT systems to interoperate for the improvement of patient care, and the reduction of costs in the health care system.
This position is preferably based in the Washington DC metro area.
- Develop and lead IT strategic and operational plans identifying Information Technology applications and systems to support business objectives.
- Create new strategic options while fostering innovation and prioritizing IT initiatives.
- Direct the design, deployment and maintenance of current and future systems, programs and systems software to meet the needs of the Sequoia.
- Follow IT procurement best practices, meeting the needs of Sequoia customers, company strategic objectives, in support of Sequoia management team goals.
- Define and manage the key performance indicators that include operational, delivery and financial metrics such as department productivity, quality of output, cost of service and system and product effectiveness. Develop and communicate to management and staff methods to continually improve efficiency and results.
- Administer and control the information technology expense budget to contribute to a cost effective operation while working with multi-million dollar programs that may span multi-year timeframes or smaller short term projects. Minimize cost and maximize results.
- Hire and manage Sequoia staff and contractors who manage the Sequoia IT resources and systems to ensure functionality, robustness, and efficiencies exist at all times. Provide recommendations to leverage IT solutions to continuously streamline and improve operations.
- Provide day-to-day leadership and management of the Information Technology staff/contractors that mirrors the mission and core values of The Sequoia Project. This includes providing vision, leadership and advocacy for the development and use of information systems/resources/technology.
- Maintain knowledge of development in the areas of systems and hardware to assure that new developments are incorporated in future systems of Sequoia.
- Works in consultation with the CTO/CISO to ensure that technology meets current business and security objectives, requirements, and technology direction in a near-optimal manner and to lead provisioning of new infrastructure as indicated.
- Oversee external partner software development, with sign-off, as appropriate, from the business -lead and the Sequoia CTO/CISO on the technology direction, requirements, and security considerations.
- Oversee management of the Sequoia and its affiliates shared infrastructure, including directories, security and operational monitoring tooling, and X.509 public key infrastructure.
- Work directly with Sequoia’s affiliates’ (Carequality, eHealth Exchange, PULSE) and support other Sequoia programs and initiatives to provide strategic direction while ensuring regular IT support and troubleshooting based on their individual requirements and needs.
- Provide proactive assessments of IT challenges in the healthcare field and how the Sequoia’s expertise can be leveraged to provide solutions.
- Monitor and validate Sequoia’s compliance with the defined Information Security Program.
- Establish strategic partnerships with vendors and clients and those within The Sequoia Project.
- Model The Sequoia Project’s values and Code of Conduct. Manage resources and business objectives in compliance with The Sequoia Project’s charter, policies, and standards.
- Complete other assigned duties, as needed to support Sequoia operations.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong interpersonal/relationship management skills.
- Effective communication skills for both technical and non-technical audiences.
- Excellent mathematical, problem-solving, and analytical skills.
- Ability to leverage data and metrics to drive and support decision making.
- Excellent mentoring and team building skills.
- Strategic and proactive leadership skills.
- Knowledge of current technology trends and the ability to apply them to unique environments with various layers of constraints.
- Substantial exposure to customer support, hardware platforms, enterprise software applications, integration capabilities, and cyber security practices.
- Advanced computer knowledge and skills with the ability to work with Phone Systems, and other communications and networks.
- Knowledge of both in-house and shared or outsourced information systems.
- Knowledge of integrated information and communications systems.
- In-depth knowledge of applicable laws and regulations as they relate to IT.
- Proven ability to analyze, troubleshoot, and resolve complex issues.
- Strong understanding of human resource management principles, practices, and procedures.
- Technical expertise in the following areas is desired:
- Sequoia initiative specifications;
- Basic knowledge of clinical content standards such as HL7 v2, C-CDA, FHIR and
- Understanding of Amazon Web Services; IT Root Cause Analysis; Infrastructure resilience; Public Key Infrastructure; X.509 digital certifications; server hardening and zero trust environment design, deployment and administration.
EDUCATION, TRAINING AND EXPERIENCE:
- Bachelor’s Degree required, preferably in Computer Science; Master’s or MBA preferred.
- A minimum of 10 years of experience managing and/or directing an IT operation including human resource management.
- A minimum of 10 years of experience working in the healthcare industry, or 2- 3 years of HIT experience and 5 years of CIO experience in other industries.
- Experience in strategic planning and execution of a multi-site business.
- Experience with systems design and development from business requirements analysis through to day-to-day management.
- Certification or training in leading product development methodologies (e.g. Scrum Master, Agile, etc.) and SDLCs.
- Proven experience leading IT in organizations experiencing significant growth and expansion.
- Demonstrated experience and a record of achievement in developing and overseeing execution of IT strategy, IT governance, and IT services in a multidivisional organization.
- Experience with enterprise architecture systems development, systems integration, IT operations, business continuity and disaster recovery.
- In-depth experience on network and data security practices and policies.
- Proven record building successful, customer-focused IT services organizations.
- Expert knowledge of business process analysis and redesign.
- Experience contracting and managing multi-vendor/outsourcing relationships.
- Must have prior experience of leading mission critical 24/7/365 IT team.
PHYSICAL AND MENTAL REQUIREMENTS:
- Ability to work on a computer for extended periods of time.
- Ability to stand or sit for extended periods of time.
- Extended working hours and overnight travel may be necessary; approximate travel: 10%.
- Ability to lift 15 to 20 lbs.